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Refund Policy

Any item that is not custom-made may be returned for exchange or a credit note within thirty (30) days of purchase. Please provide proof of purchase (receipt/invoice). Any goods that are returned outside of the return period, damaged or sent without documentation will not be accepted and will be returned to the customer. Postage costs must be incurred by the customer. All goods returned must be in their original product packaging with instructions included where appropriate. If the goods do not reach us in their original packaging, then your right to a full refund may be affected. Credit notes are valid for 6 months from the date of return.

Gerald Culliford Ltd
Reg Co. Address: 4-6 Church Road, Burgess Hill, West Sussex. RH15 9AE
Co. Number: 02813151
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